---
title: In Case of Emergency
---

<https://cisabroad.com?hsLang=en>

Table of Contents:

[How to use this guide](https://guide.london.cisabroad.com?hsLang=en)

 Before You Go

[Health & Wellness Check ](https://guide.london.cisabroad.com/health-check?hsLang=en#jump) [Culture Shock](https://guide.london.cisabroad.com/cultural-shock?hsLang=en#jump) [Packing](https://guide.london.cisabroad.com/packing?hsLang=en#jump) [Money](https://guide.london.cisabroad.com/money?hsLang=en#jump) [Cell Phones](https://guide.london.cisabroad.com/communications?hsLang=en#jump)

 Destination Information

[About Destination](https://guide.london.cisabroad.com/introduction?hsLang=en#jump) [Arrival Instructions](https://guide.london.cisabroad.com/arrival?hsLang=en#jump) [Cultural Differences](https://guide.london.cisabroad.com/cultural-differences?hsLang=en#jump) [Diversity Abroad](https://guide.london.cisabroad.com/diversity-abroad?hsLang=en#jump) [How to Move Around](https://guide.london.cisabroad.com/moving-around?hsLang=en#jump) [Things to do on your own](https://guide.london.cisabroad.com/explore?hsLang=en#jump) [Sustainability Tips](https://guide.london.cisabroad.com/sustainability?hsLang=en#jump) [Shopping](https://guide.london.cisabroad.com/shopping?hsLang=en#jump)

 Emergencies, Health & Safety

[CIS Abroad On-site Program Coordinator](https://guide.london.cisabroad.com/opc?hsLang=en#jump) [ In Case of Emergency](https://guide.london.cisabroad.com/emergency?hsLang=en#jump) [Health Insurance](https://guide.london.cisabroad.com/health-insurance?hsLang=en#jump) [What to do if I get Sick](https://guide.london.cisabroad.com/sick-leave?hsLang=en#jump) [Health On-site](https://guide.london.cisabroad.com/health?hsLang=en#jump) [Safety On-site](https://guide.london.cisabroad.com/safety?hsLang=en#jump) [Code of Conduct](https://guide.london.cisabroad.com/code-of-conduct?hsLang=en#jump)

Student Hub Links:

[ Micro Credentials ](https://www.cisabroad.com/academics/micro-credentials/?hsLang=en)

# Welcome to London

[ How to use this guide ](https://guide.london.cisabroad.com?hsLang=en#jump)

 Before You Go

[ Health & Wellness Check ](https://guide.london.cisabroad.com/health-check?hsLang=en#jump)

[ Culture Shock ](https://guide.london.cisabroad.com/cultural-shock?hsLang=en#jump)

[ Packing ](https://guide.london.cisabroad.com/packing?hsLang=en#jump)

[ Money ](https://guide.london.cisabroad.com/money?hsLang=en#jump)

[ Cell Phones ](https://guide.london.cisabroad.com/communications?hsLang=en#jump)

 Destination Information

[ About Destination ](https://guide.london.cisabroad.com/introduction?hsLang=en#jump)

[ Arrival Instructions ](https://guide.london.cisabroad.com/arrival?hsLang=en#jump)

[ Cultural Differences ](https://guide.london.cisabroad.com/cultural-differences?hsLang=en#jump)

[ Diversity Abroad ](https://guide.london.cisabroad.com/diversity-abroad?hsLang=en#jump)

[ How to Move Around ](https://guide.london.cisabroad.com/moving-around?hsLang=en#jump)

[ Things to do on your own ](https://guide.london.cisabroad.com/explore?hsLang=en#jump)

[ Sustainability Tips ](https://guide.london.cisabroad.com/sustainability?hsLang=en#jump)

[ Shopping ](https://guide.london.cisabroad.com/shopping?hsLang=en#jump)

 Emergencies, Health & Safety

[ CIS Abroad On-site Program Coordinator ](https://guide.london.cisabroad.com/opc?hsLang=en#jump)

[ In Case of Emergency ](https://guide.london.cisabroad.com/emergency?hsLang=en#jump)

[ Health Insurance ](https://guide.london.cisabroad.com/health-insurance?hsLang=en#jump)

[ What to do if I get Sick ](https://guide.london.cisabroad.com/sick-leave?hsLang=en#jump)

[ Health On-site ](https://guide.london.cisabroad.com/health?hsLang=en#jump)

[ Safety On-site ](https://guide.london.cisabroad.com/safety?hsLang=en#jump)

[ Code of Conduct ](https://guide.london.cisabroad.com/code-of-conduct?hsLang=en#jump)

# What to do in case of an Emergency

In case of emergency, first dial 999 to reach health, police and firefighting resources, rescue and civil protection. 999 is very similar to 911. Be prepared to say your name and share your exact location and type of emergency.

**Then call the CIS Abroad on-site staff. They will help to guide you through the emergency.****  
****  
****If you cannot immediately connect with the on-site staff, call the US Emergency Phone at +1 413 210 7091 **(you can share this number with your parents). The CIS Abroad emergency phone is used for on-site emergencies across the world, and someone will always be able to answer, as the phone is monitored 24/7.

Additional Helpful Numbers

- Gas emergency: 0800 111 999
- NHS direct (24 hour health helpline): 111 (0845 4647)
- Reporting Crimes Online: [Metropolitan Police](https://www.met.police.uk/ro/report/?__cf_chl_rt_tk=rKw1xWP_qXDFlnDmI1M_yAWU58JFH61RQUskWxRONk8-1700260318-0-gaNycGzNDdA)
- **24 hour pharmacies:** Zafash Midnight Pharmacy: 020 7373 2798, Woolwich Late Night Pharmacy: 020 8316 7977, Click Health Pharmacy (West London) 020 8133 2533
- Taxis:  0208 1507253
- U.S. Consulate: 33 Elms Lane London, SW11 7US Phone: [44] (0)20 7499-9000 Hours: Mon-Fri 8:00AM – 5:30PM Sat-Sun Closed 

*If it is a medical emergency, taking a taxi may be the quickest way to get to the hospital.*

 

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Health Insurance

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