Health On-site

Making a Doctor Appointment

If you become ill while in London, you have a few options to see a doctor:

1. You can visit an NHS walk-in centre.  These special GP medical centres do not require students to be registered with them and seeing a doctor is typically free of charge.  Two of the NHS walk-in centres our students have used are Soho Walk-in centre and Parsons Green Walk-in Centre. A full list walk-in centres can be found here. 

2. You can book a private doctor appointment via Private Doctors Near Me- UK Private GP London Doctors Clinic.

3. If it is an emergency, go to an A&E (Accident and Emergency) at the nearest hospital.

Important: You will be able to use your CISI health insurance for doctor visits, however in most cases you will need to pay out-of-pocket at the appointment and submit the claim for reimbursement.  

Pharmacies / Chemist

It is important to note that in the UK it is common to first visit a pharmacist for minor health issues before seeing a doctor. Pharmacies, known as Chemists, not only offer medicine, but also other health and beauty products.

The pharmacists are trained professionals who can provide advice on over-the-counter medication for minor aches and pains. However, it is important to read the information accompanying your medication, particularly if you have any drug allergies. Additionally, it is important to note that pills in the UK may come in different sizes than what is typical in the US, so it is important to pay attention to the recommended dosage.

Recommend Apps & Links

Download the free myCISI mobile app which is available for iPhone and Android phones. This app provides instant access to many features:

• Email/view your travel insurance documents
• On Screen display of your ID card
• Offline document availability
• View country specific travel alerts and warnings
• Learn more about the region you are traveling to, personal security assistance information, claim related help, etc.

To find a pharmacy, hospital and other services near you, check out the NHS Services website.

Mental Health Resources

Local Counselors

The CISI Insurance covers up to $1000 worth of mental health counseling.

Mental health support can be found through the university or via the NHS website.

For private mental health/ online counseling, students can book an appointment at the Nightingale Hospital or via the website London Doctors Clinic.

Let's Talk Program

Our “Let’s Talk” service provides easy access to informal confidential consultations with a counselor who knows students, and understands the unique pressures that students face when traveling, studying or interning abroad. You can book an appointment by clicking here   

If you would like to learn more about the CIS Abroad Let's Talk Program see more info here.